Shopping Questions

What types of pool cues do you offer, and how do I choose the right one for me?

We offer a diverse range of pool cues catering to different playing styles, skill levels, and budgets. Whether you're a beginner or an experienced player, our buying guides and customer support team can help you find the perfect cue for your needs.

Do you have pool cues for beginners or casual players?

Yes, we have a selection of pool cues tailored for beginners and casual players, featuring durable construction, comfortable grips, and affordable price points without compromising on quality.

Looking to get started? Shop our collection of beginner cues now!

Do you sell kits or bundles for pool cues and accessories?

Yes, we offer a variety of kits that include pool cues, billiard balls, racks and more in one convenient package. Find your perfect play package today!

Where can I find help while shopping?

For assistance, you can submit your question via our Contact Us page, call us at 800-835-7665, or visit our Dealer Locator to find the nearest dealer for in-person assistance and product viewing.

Cue and Table Care

How often should I clean and maintain my pool cue?

We recommend cleaning and maintaining your pool cue regularly, ideally after every use or at least once a week. Regular maintenance helps prevent dirt buildup, warping, and other issues that can affect your cue's performance.

What is the best way to clean the shaft of my pool cue?

To clean the shaft of your pool cue, use a cue cleaner specifically formulated for cue shafts and a soft cloth or cue towel. Gently wipe the shaft in a circular motion to remove dirt and oils, then dry thoroughly with a clean cloth.

What's the best way to clean the cloth on my pool table?

Use a soft-bristle brush such as our 9" Wooden Brush to gently sweep away chalk and dust. Avoid rubbing or scrubbing the felt too aggressively.

How can I protect my table from damage?

Protect your billiards table with a quality cover to shield it from dust and sunlight. Allow ample space around the table to prevent accidental collisions. Explore our range of pool table covers to find the ideal fit for your table.

Shipping Questions

Where do you ship?

We deliver our products to addresses within the 48 contiguous states.

When will my order arrive?

Shipping times vary depending on your location and the shipping method selected at checkout. Orders are typically shipped within 5 - 10 business days from the time of placing your order.

How will my order be shipped?

Shipping methods vary based on the items ordered. During checkout, you'll see available shipping options tailored to your specific items, whether standard or freight shipping.

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Contact Hours

Monday - Friday

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