Escalade Sports Statement on COVID-19
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As you are aware, the COVID-19 (Coronavirus) presents an unprecedented challenge, and we are following procedures and protocols set forth by the World Health Organization (WHO) and the Center for Disease Control (CDC) to ensure the health and safety of our team.

Our focus is to continue safely servicing your needs within the best interest of our partners, teams, families and the communities which we all live and work. We are taking additional measures including increased precautionary procedures within our operations facilities, the option for those able to work from home, social distancing, and additional safety and cleaning steps to help protect and support our teammates.

As a result of these efforts you may experience a slight delay with any order that you place. We thank you for your support and trust and look forward to coming out stronger on the other side of this.

Return Policy
800.835.7665 | M-F 10-6pm ET

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Return Policy

 

100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your Cue & Case purchase, you can return it for a replacement or refund.

 

Returns

Returns can only be requested over the phone. To make a return please call 1-800-835-7665, give us your purchase invoice number and we’ll immediately authorize your return.